Shipping policy

Shipping conditions

SHIPPING:

Your order is delivered within 48 hours, and you will receive a shipping email with your tracking number.
Delivery in the UK is free.


Pacha cannot be held responsible for delays or postal strikes.
We also ask you to ensure that your mailbox is secure and that Pacha cannot be held liable on your behalf if your order is not received for standard delivery.
When you confirm your order, you confirm the address provided. In the event of an addressing error, your package will be returned to us and the order will be refunded. (Initial shipping costs are non-refundable).

Have you placed multiple orders on the same day?

Send us a message at contact@my-pacha.com to combine your orders and receive a refund of double shipping costs.
It may happen that one of your orders is already in preparation and a combination of them is unfortunately no longer possible.
In exceptional cases, such as peak periods, delivery may take a little longer.

 

Orders are sent via the post office depending on the thickness of your shipment.
Your package will be placed in your mailbox by the postman.