FAQ

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How much does Pacha litter cost?

Pacha litter is available at €24 per month. One bag is enough for one month for one cat.

You shouldn't compare the price of a bag you can find in a shop with the price of a bag of Pacha Litter, because a bag bought in a shop is generally not enough for a month, so you'll have to buy several. If the price of a bag of Pacha litter seems high to you, don't hesitate to do your sums and compare how many bags of litter you buy in a month. You'll probably end up spending more than €24 a month.

Pacha litter can also save you hundreds of euros in veterinary care costs. Thanks to its disease detection system, you can detect your cat's illnesses very quickly and treat them quickly by going to the vet. This way, you can deal with them before the illnesses become serious and require an operation, which can be traumatic for your cat and very costly.

Pacha litter is made from high quality silica crystals, making it the best anti-odour material on the market, more effective than charcoal, wood and the rest. You won't find a more affordable anti-odour method in UK.

PS: For even more savings, consider our 3-month subscription for extra benefits.

How is Pacha cat litter different from other cat litters?

We know how important it is to create a healthy and happy environment for our four-legged friends. This is why we designed Pacha litter, an innovative product that clearly stands out from traditional litters. Here's why Pacha litter is the best option for you and your cat:

Superior Absorption:
Thanks to technology based on silica crystals and micro-pores, Pacha litter offers unrivaled absorption capacity. Not only is it effective at neutralizing unpleasant odors, it also reduces the amount of litter you use, which is good for your wallet and the environment.

Dust Free:
We know that dust can be a serious problem with some litter boxes. That's why Pacha has been formulated to minimize dust, ensuring a cleaner, healthier environment for everyone at home. Cat Health Analysis: One of the most revolutionary elements of Pacha litter is its capacity to act as a health indicator for your cat. The litter changes color in response to the pet's urine, allowing you to quickly detect potential health problems.

Practicality and Durability:
Pacha litter is non-clumping, which means that it does not form large clumps that are difficult to manage. It simply captures and neutralizes urine and odors, making solid waste easier to dispose of. This allows you to save money and reduce the frequency of cleaning.

We are confident that Pacha Litter will transform your cat care routine, while providing your pet with an unprecedented level of comfort and safety. If you have any questions or require additional information, please do not hesitate to contact us.

How long does a bag of Pacha litter last?

Each Pacha litter bag is designed to satisfy a cat's needs for a full month. For a litter box of standard dimensions, approximately 30 cm x 40 cm, one bag will be perfectly sufficient.

To ensure you fill the litter to the optimal depth of 5cm, each bag comes with a ruler card. Use this handy tool to precisely measure the amount of litter needed.

If you encounter any problems, whether with litter distribution or for any other reason, we are available to help you. You can adjust your subscription plan at any time to better suit your needs.

What is silica crystal?

Pacha is primarily made of silica crystal, an extremely absorbent mineral crystal.

A grain of silica crystal can absorb 50% of its weight in liquid.

It acts like a tiny, sturdy sponge, allowing it to completely absorb the smell of urine. The litter also contains special elements to monitor whether your cat's urine is normal.

If something abnormal is detected, like blood or too much acidity for example, you will know right away.

Safety and Origin:
Silica crystal, also called Synthetic Amorphous Silica (SAS), has long been used in medicine, food and cosmetics. It is safe and effective.

Quality Manufacturing:
Pacha is made in one of the best cat litter factories in the world. This factory uses high quality silica microgels and follows strict rules to ensure the litter is well made. By choosing Pacha, you are taking care of your cat's health with quality litter.

How to use Pacha litter?

Step 1: Preparing the Litter


a) Contents of the Bag: Pour the entire contents of Pacha's bag into a clean litter box.

b) Ideal Depth: Aim for a depth of 5 cm. This measure optimizes the absorption rate and effectiveness of the litter.


Step 2: Daily Maintenance


a) Removal of Excrement: Remove your cat's excrement daily.

b) Mixing: Mix the litter every day. This avoids local saturation, especially if your cat has a favorite place for its needs.

ATTENTION :
This litter is not clumping. There is no need to remove urine from the tray; it is directly absorbed by the litter grains, leaving no odor.

Step 3: Monthly Replacement


a) Disposal: One month after installation, the litter is generally saturated. Transfer its contents to a trash bag.

b) Cleaning: Before adding a new Pacha bag, be sure to clean the litter box.

Will my cat have problems using its new Pacha litter box?

Most cats quickly get used to Pacha, some may need a little help to get used to it, especially because of the new texture, color or lack of smell that characterizes them.


Don't worry, we have solutions to offer you to make this transition easier:

1. Familiar Smell Method:

Place excrement and a pile of urine from the old litter in the tray containing Pacha. This will allow your cat to recognize the smell it associates with its toilet. Many of our customers have noted the effectiveness of this technique.

2. Progressive mixing method:

Fill the tray with 75% Pacha litter. Add on top a layer of 25% of the old litter your cat used. It is very likely that your cat mixes the two itself, naturally. At the next renewal, you will be able to switch to 100% Pacha litter with complete peace of mind. It is important to remember that each cat is unique and that he may therefore have his own preferences. Be patient and give him time to adjust. Do not hesitate to give us your feedback or ask for additional advice if necessary.

Can Pacha litter be used in households with several cats?

Yes, our litter is perfectly suited to households with several feline friends! 😺

However, a little useful clarification: if you notice abnormal colors in the litter, this could mean that one of your cats has a peculiarity in its urine. In such a situation, it might be a good idea to separate your cats for 24 hours and provide them with two separate Pacha litter boxes. This will allow you to easily identify which of your little companions might have a problem and require special attention.

Remember, we are always here to help you and answer your questions. So, don’t hesitate to get back to us if you have any additional concerns!

Will Pacha litter work in my automatic self-cleaning litter box?

Indeed, Pacha is ideal for automated self-cleaning litters thanks to its texture similar to small crystals. If your automated litter goes well with classic litters, then it will be perfectly compatible with Pacha.

Do not hesitate to contact us for any other questions or for advice on use with your litter model.

How many bags of Pacha litter do I need?

Each Pacha litter bag is specifically designed to meet the needs of a cat for a period of one month.


Large cats or cats with specific needs:


If your cat is larger, older or tends to dig more, we recommend increasing the depth of the litter box to 7.5cm to ensure maximum absorption.

Multiple cats:


For households with several cats, the rule is simple: a bag of Pacha for each cat. So, if you have, for example, two cats using the same litter box, the ideal would be to provide two bags and also at least 7.5cm of litter depth in your box.

If you have more than 3 cats, click here.

Choose the Extra odour control offer:


If your cat has problems, if it urinates more than normal, if it's particularly large, or if you don't have the opportunity to stir the litter every day, we recommend that you choose the "Extra Odour Control" subscription option. This will provide you with a bag of litter every 3 weeks, ensuring optimum freshness and efficiency.

Don't hesitate to contact us for any advice or to adjust your subscription. Our team is at your disposal on 01.84.80.28.60 or by e-mail at bonjour@monpacha.uk

How does the Pacha cat litter monitor my cat's health?

The health of our pets is paramount. Pacha litter, with its innovative technology, lets you take a proactive look at your cat's well-being.

Pacha Litter Revealing Technology :


As well as being highly absorbent, Pacha litter is also a valuable indicator of your feline's health. Thanks to advanced detection technology, it changes colour according to the composition of your cat's urine, giving you a first line of monitoring.

Interpretation of colours:-

Dark green or blue :

Signs of high alkalinity in the urine, which may be associated with urinary tract infections or the formation of struvite stones.


- Light red or dark orange:
Indicative of increased acidity in the urine. This may indicate urinary tract infections, kidney disease or the formation of calcium oxalate crystals.


- Bright red:
Represents the presence of blood, a potential sign of bladder inflammation, bladder stones, urinary tract infections or more severe illnesses.


- Yellow, Light Orange, Orange, Light Green or Transparent :
These colours are synonymous with normal health and do not indicate any abnormality.

Please note:
While Pacha litter is an excellent indicator, it is not a substitute for a veterinary consultation. If you have any concerns, we strongly recommend that you consult a professional.

Pacha cat litter gives you peace of mind by helping you look after your cat's health, day after day.

How effective is Pacha litter in controlling odours?

Pacha's secret is our super-absorbent silica crystal.

Instead of simply clumping up around the urine, as some litters do, this crystal traps the urine inside, so you don't need to remove the urine from the litter tray.

And where it gets really interesting is how quickly it dries up your little friend's faeces.

Just imagine:
Pacha manages to neutralise odours before you even notice that you need to clean up!

Is Pacha litter safe for my cat?

To create Pacha, we didn't call on just anyone: a dedicated team of vets and passionate scientists worked hand in hand to create a litter specifically adapted for cats.

You may have come across Silica Crystal in different packaging, such as your favourite dried snacks. Well, it's exactly the same principle for your cat's litter.

You may be wondering why Silica Crystal sachets say "Do Not Eat"? It's mainly a warning about the choking hazard associated with the sachet itself, not the contents.

All this to say that, although we would never advise eating the litter (or any other litter for that matter!), the crystals that make up Pacha are perfectly safe for your home and especially for your cat.

Is pacha litter clumping?

It's true that clumping ability is a feature that many cat owners mistakenly look for. Let me explain.

Pacha does not clump like some other litters you may be familiar with. However, it has a unique and very effective absorption capacity thanks to its silica crystals. Think of them as solid, crystal-shaped sponges that activate at the slightest touch of moisture, absorbing and trapping urine and associated odours. When the water evaporates from the urine, anything unpleasant remains locked inside the crystals.

One of the major advantages of this feature is the ease with which it can be maintained. Your routine will be simplified: just remove the solid waste and throw it away. And as for the litter itself, a simple daily stir and monthly replacement is all it takes to ensure a clean, odour-free space for your little friend.

Is Pacha litter expired or out of date?

Pacha litter is designed to last and not to deteriorate as long as it is kept in good conditions.

Indeed, the key to Pacha's durability is to keep it dry and protected from all sources of moisture. So you can store an unopened bag for a long time without worrying. However, to ensure optimum freshness, we suggest storing the litter in a cool, dry place.

It's always a good idea to avoid places like bathrooms or laundry rooms, where humidity can be higher.

Is your litter box dust-free?

99% Dust Free

Special treatment:

Our Pacha litter is specifically treated to minimise dust.

Filling:

Although dust is almost inevitable when filling the bin, our special treatment with filters at the time of production ensures a very low level of dust.


Oval grains:
Our grains are specially designed to be oval-shaped, which prevents them from catching on your cat's paws.

This means less litter out of the tray and a cleaner environment for you and your cat.

Does Pacha litter stick to pasta?

Pacha litter doesn't stick to paws, and here's why:

Oval grains for less mess:


We know how frustrating it can be to have litter scattered all over the house, stuck to your cat's paws. That's why we've meticulously designed the Pacha litter box with specially ovalised grains. This ingenious design minimises the risk of the litter sticking to your pet's paws.


A Cleaner House, a Cleaner Cat


The result? Less scattered litter, which means a cleaner home for you and a healthier environment for your cat. In short, our aim is to offer your cat a high-quality product while simplifying your daily life.

How long does it take to maintain the litter?

Pacha Litter transforms your routine, making maintenance not only more efficient but also simpler. Here's how we make the difference:

Delivery to your door:

No need to carry heavy bags! Every month, we'll deliver just the right amount of Pacha litter for your cat. No more unnecessary journeys, no more shortages.

Litter change made easy:
Lightweight is the key word here. Changing the litter is so simple that you can do it with one hand. Yes, it's that easy.

Low maintenance:
Forget intensive cleaning. With Pacha, daily maintenance is as simple as removing excrement and stirring the litter. Urine is absorbed directly by the grains of litter and the odour remains trapped inside, so there's no need to remove it, just stir it once a day.

Time saving:
Daily maintenance of Pacha litter takes just 45 seconds. That's ten times faster than using traditional clumping litter.

How much does a bag of Pacha litter weigh?

A bag of our litter weighs 2.7kg. However, it is essential to note that silica crystal, although lighter than bentonite, provides the same volume of coverage in the litter tray.

What's more, Pacha litter is what we call a 'non-clumping' litter. This means you don't have to worry about urine clumping. The only thing you need to remove on a daily basis is the droppings. Silica crystal is designed to absorb urine and odours for a whole month, giving you a simple, clean solution.

However, it is essential to take a moment each day to stir up the litter with a small shovel. This simple action prevents the silica crystal from saturating too quickly, ensuring optimum absorption and a fresh litter for your cat.

How does subscription work?

The Pacha subscription is very simple. When you order one or more bags of Pacha litter, your order is automatically renewed every 30 days.

You are automatically debited, and your new bags of Pacha litter are automatically delivered. You no longer have to worry about your litter.

If you wish to unsubscribe, you can do so in three clicks.

Log in, click on "Manage my subscription", then on "Cancel subscription".

What is the delivery time?

Delivery takes 2 to 4 working days.

Are payments secure?

Absolutely. The security of your payment information is our top priority. Our shop uses Shopify, a trusted e-commerce platform, to handle all online transactions. For payment processing, we rely on Stripe, a world leader in online payment solutions.

Stripe is recognised for its rigorous compliance with international security standards, in particular PCI DSS (Payment Card Industry Data Security Standard), ensuring maximum protection of card data. In addition, when you subscribe to our services, we use ReCharge to manage recurring payments. ReCharge works in tandem with Shopify and Stripe to ensure that your information is treated securely and confidentially with every transaction.

We never store your credit card information on our servers. All data is encrypted and processed directly by Stripe, ensuring the privacy and security of your personal and financial information.

If you have any further questions about the security of your payments or if you need any assistance, please do not hesitate to contact us.